Words can be cheap but when Warnerbus states that we offer you a complete customer care package, we mean it. We absolutely guarantee that we will care for you and your needs from the initial quotation stage throughout your entire ownership of your vehicle. Our reputation as a caring Company has earned us an enviable reputation nationally and 100% of our customers would recommend Warnerbus too - an achievement that we are very proud of.
Alternatively, see the videos below in which we were recognised for our outstanding customer care philosophy:
So why are we different?
When you need a vehicle, we completely understand that this is specific to you and your passengers. No two vehicles are the same and expert care and attention is paramount during the initial quotation and design stages. This is why we offer a full consultation before a quotation. We meet you (often at your premises) and work closely with you to learn about your bespoke requirements before ‘building’ a quotation for your specific needs. We also offer all of our customers a tour of our workshop in order for them to see how we work and of course, the quality of our vehicle builds.
Need a Leasing Option or Hire Purchase Agreement?
No problem! Warnerbus works closely with a number of highly reputable companies who completely understand your requirements and can help you achieve the perfect lease agreement . If leasing isn’t ideal for you, Warnerbus can assist you in sourcing the finance to purchase your vehicle.
What about my old vehicle—can you help me to dispose of it?
Where possible, Warnerbus will assist you with the sale of your old vehicle.
Can you save me money on my base vehicle?
Warnerbus enjoys an excellent working relationship with a vast number of dealerships and is an approved converter for some major vehicle manufacturers. We work very closely with the Dealerships,and,as a consequence can offer you substantial savings on your base vehicle.
Our Guarantee of the highest quality
We are also ISO accredited which gives you a guarantee of the highest quality. From the base vehicle, the top quality components we use and the standard of our workmanship, we guarantee that you will be driving an outstanding vehicle. And, for additional peace of mind, Warnerbus offers a no cost, 3 year unlimited mileage warranty on the actual vehicle conversion.
Our Guarantee to You
Along with the three year, unlimited mileage guarantee (on the actual conversion), we offer you an outstanding customer care package:
* Full consultation at your premises or at Warnerbus Limited to discuss the initial design of your vehicle
* Comprehensive quotations detailing your full bespoke specification
* Guaranteed prices—you pay what you are quoted for (subject to terms and conditions)
* ‘View as we build’ policy. You are most welcome to see your vehicle being built throughout all stages of the conversion
* Type Approval on your conversion guaranteeing you of the highest quality and safety standards
* Full presentation upon delivery of your vehicle
* Courtesy reminder system for tail-lift servicing (if applicable)
* Courtesy calls during the ownership of your vehicle to ensure that you are completely satisfied with it
* Full valet and PDI inspection of your vehicle to ensure that it is built to the highest standard
* Life-time customer care
In conclusion, no matter the size of your business needs—large or small, our outstanding customer care package remains the same.